FAQ
  • How about Cooperative Support?
    1) OEM available -Precondition is purchase quantity meets our MOQ requirement.
    All products in our website have our patents. OEM order is welcome. For all OEM orders, we can support customized standard for design of LOGO or brand print (Clients should verify they owned certificate of brand use licensing.), color box, user manual, sticker and program setting, etc. 

    2) ODM welcome 
    If you want to own the patent of a product, we can support you to bring your idea into a real product. Here we have advanced mold, plastic equipment, machine tools, grinders, milling machines, drilling machines, EDM, precision injection molding machine, and professional R&D department.Warmly welcome to visit our factory and share your idea with us.

  • How about the Warranty?
    All products have 1year free warranty. We also have 1% spare parts for bulk order.
    If needed, all electronic parts inside the machine are connected by terminal plug, easy to change and repair. 
  • How about After-sales Service?
    1) Shipment and sample quality tracking is one-year from the delivery date.

    2) Any problem in our air filter will be solved at the most prompt time.

    3) We always offer relative technical support. Quick response: all your inquiries will be replied within 24 hours.
  • How about Quality Control?
    1) Order standards will be confirmed by both sides before we accept order.

    2) After arrangement of mass production, from materials to production process, there is totally over 6-stage inspection.

    3) Quality of each model will be checked before packing.

    4) We also accept clients’ QC or the third party to check the quality before shipment.

  • How to choose Cooperative Model?
    1) Firstly, offer us you with full information of your company, website, selling channels and your contact information.

    2) Then our professional sales manager will contact you and discuss with you about related details. 
  • How to order?
    1) You need to offer us with details such as model No., quantity, your local standards voltage and plug, and other requested details.

    2) Confirm with you about the shipment methods.

    3) Send you PI for your full payment in case of sample order, or deposit in case of batch order.

    4) Arrange the delivery for available sample, or the mass production of batch order.

    5) Inform you of tracking number of sample order, or the complete production of batch order.

    6) Send you commercial invoice for balance payment.

    7)Coordinate shipment of batch order.

Video

Corporate_Video_Guanglei.mp4

warehouse.mp4

Production_assembly_and_testing

Mould.mp4

Modeling.mp4

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